rustdesk not ready check your connection

Cander Author

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09-03-2025

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Troubleshooting "RustDesk Not Ready: Check Your Connection"

RustDesk is a popular open-source remote desktop application, but like any software, it can occasionally encounter connection issues. The dreaded "RustDesk Not Ready: Check Your Connection" message often appears when something hinders the connection between your client and server. This article will guide you through troubleshooting this problem and getting back to your remote sessions.

Understanding the Error

This error message indicates that RustDesk's connection process has failed. This isn't necessarily a problem with your internet connection itself, but rather RustDesk's ability to establish a connection through it. Several factors could be at play.

Troubleshooting Steps

Let's systematically address the potential causes:

1. Basic Connectivity Checks:

• Internet Connection: The most obvious first step is to confirm your internet connection is working correctly. Try accessing other websites or online services. If you have connectivity issues, resolve them before proceeding with RustDesk troubleshooting.
• Firewall/Antivirus: Firewalls and antivirus software can sometimes interfere with RustDesk's network communication. Temporarily disable them to see if this resolves the issue. If it does, configure your firewall/antivirus to allow RustDesk through (look for rules related to network connections, inbound/outbound ports). RustDesk uses UDP and TCP ports; you may need to add rules for specific port ranges.
• Router Issues: Your router might be blocking RustDesk's traffic. Try restarting your router. If you're using a VPN, temporarily disable it to rule it out as a source of conflict. Check your router's firewall settings to ensure RustDesk isn't blocked.

2. RustDesk Specific Troubleshooting:

• RustDesk Version: Ensure you're running the latest version of RustDesk. Outdated versions may contain bugs that have since been fixed. Check for updates on the official website.
• Port Forwarding (Advanced): If you're connecting to a remote computer behind a NAT (Network Address Translation) device (like a router), you might need to configure port forwarding on your router. This allows external connections to reach your internal IP address. Consult your router's documentation for port forwarding instructions. RustDesk typically uses ports in the range of 1024-65535. You may need to specify individual ports if your router doesn't support range forwarding.
• Restart RustDesk: Sometimes, a simple restart of the RustDesk application on both the client and host machines can resolve temporary glitches.
• Reinstall RustDesk: As a last resort, try reinstalling RustDesk on both the client and the host computer. This ensures a clean installation and eliminates any corrupted files.
• Check your IP address: Ensure that the IP address you are using is correct and accessible. If you are using a dynamic IP address, ensure that it has not changed.

3. Advanced Troubleshooting:

• Check System Logs (Advanced): Examine your system logs (Windows Event Viewer, macOS Console, etc.) for any error messages related to RustDesk or network connectivity. These logs can offer clues about the underlying cause of the problem.
• Test Different Networks: Try connecting to RustDesk from a different network (e.g., a mobile hotspot) to see if the issue is network-specific.
• Contact RustDesk Support: If you've exhausted all troubleshooting steps, consider contacting RustDesk's support channels for assistance. They may have insights into more specific issues or provide further guidance.

By systematically working through these steps, you should be able to identify and resolve the cause of the "RustDesk Not Ready: Check Your Connection" error and restore your remote desktop functionality. Remember to always prioritize security and only grant access to trusted individuals.